TERMS & CONDITIONS

Your guide to using Sangtara

Welcome to Sangtara.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1 General Overview

Sangtara is an online retail and wholesale platform showcasing leading Pakistani fashion. By using this site, you confirm you are at least 18 years of age or are under legal guardian supervision. We reserve the right to update these terms at any time without notice.

2 Products & Services

  • All products are subject to availability.
  • We strive for accuracy in descriptions and pricing; however, errors may occur.
  • Colors may vary slightly due to screen settings and photography.
  • Certain products may be fulfilled directly by partner brands.

3 Orders & Payments

Orders are confirmed only after successful payment or verification. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud. Failure to respond to confirmation calls may result in cancellation.

4 Pricing & Promotions

Prices are listed in PKR unless stated otherwise. Sangtara reserves the right to modify prices and offers without prior notice. Promotional offers cannot be combined unless explicitly stated.

5 Shipping & Delivery

Timelines are estimates and vary by location. Sangtara is not liable for delays caused by courier services, weather, or unforeseen circumstances. Shipping charges are communicated at checkout.

6 Returns & Exchanges

All returns and exchanges are governed by our separate Return & Exchange Policy. We reserve the right to reject requests that do not meet our stated criteria.

7 User Responsibilities

  • Provide accurate and up-to-date information.
  • No misuse for fraudulent or unlawful activities.
  • No interference with platform security or functionality.

8 Intellectual Property

All content—including text, images, logos, and designs—is the property of Sangtara or partner brands. Unauthorized use, reproduction, or distribution is strictly prohibited.

9 Limitation of Liability

Sangtara is not liable for indirect or incidental damages, product-related issues where liability rests with the vendor, or technical issues beyond our control.

10 Third-Party Links

We may feature third-party content. Sangtara does not assume responsibility for third-party policies, product warranties, or business practices.

11 Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our platform, you consent to the collection and use of your data as outlined.

12 Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall fall under the exclusive jurisdiction of the courts of Pakistan.

QUESTIONS REGARDING TERMS?

Our support team is available to clarify any part of our service agreement.

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